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1. What is the registration cancellation policy?
Cancellations received by November 9 are subject to a $250 administrative fee. After November 9, we regret that no registration fees can be refunded. If you are unable to attend, a colleague can attend in your place, and the administrative fee will not be applied. Cancellations and substitutions can be made online through your registration confirmation (see FAQs 3 and 4 below for more information). For cancellations due to health-related concerns, please contact us at conferences@ici.org.
On-demand registration is nonrefundable.
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2. Is there a deadline to register for the conference?
No. Online registration will remain open through the conference and onsite registrations will be accepted.
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3. How do I cancel my registration?
To cancel your registration for a refund (minus a $250 administration fee):
- Go to the 2023 Closed-End Fund website and select already registered.
- On the next page, enter the email address you used to register and your registration confirmation number, then click OK.
If you do not know your confirmation number, click forgot your confirmation number? and your confirmation number will be immediately emailed to you.
- On the next page, select cancel registration.
If you need additional assistance, please contact ICI’s Conference Division.
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4. I am unable to attend and would like to send a colleague in my place. How can I transfer my registration to a colleague?
- Go to the 2023 Closed-End Fund website and select already registered.
- On the next page, enter the email address you used to register and your registration confirmation number, then click log in.
If you do not know your confirmation number, click forgot your confirmation number? and your confirmation number will be immediately emailed to you.
- On the next page, click transfer registration.
- Enter the required fields for the person substituting for you. Click next.
- A pop-up box will appear. Confirm that the substitute’s information is correct and click confirm.
- Click modify registration to update the personal information such as title, company, sponsorship email opt-in, etc.
- A confirmation email will be sent to the substitute.
If you need additional assistance, please contact ICI’s Conference Division.
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5. How do I determine if I am eligible to register at ICI’s member registration rate?
The “registration type” on your attendee registration should reflect your firm’s membership status at the Investment Company Institute.
ICI member firms consist of SEC-registered fund companies, their investment advisers, and principal underwriters, who purchase and distribute fund shares directly or through financial intermediaries. Employees of ICI member firms should always choose the member rate.
Law firms and accounting firms are not eligible for ICI membership.
If you are uncertain of your firm’s membership status, please check the membership listing to avoid any possible invoices and registration cancellations. If you select an incorrect registration type, a payment adjustment may be necessary. ICI will contact you within 30 days after the event to make the adjustment.
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6. Is this conference open to the media?
Select sessions will be open to members of the media and noted in the program. Media registration is available here. Please contact Stephen Bradford (Stephen.bradford@ici.org) with any questions.
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7. How do I pick up my name badge onsite?
Name badges can be picked up at the registration desk, located in the foyer. To print your badge, you will need to enter either your name or email that you used to register.
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8. Where is the onsite registration desk located, and what are the registration hours?
Registration is located in the Foyer.
Tuesday, November 14 | 8:00 a.m. –3:30 p.m.
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9. Can I bring a guest to the conference?
No, there is not a guest registration option.
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10. Can I get a receipt for my registration payment?
Yes. Your confirmation email contains the financial record of your conference registration payment. If you misplaced your confirmation email or need another copy, please follow these steps:
- Go to the 2023 Closed-End Fund website and select already registered.
- On the next page, enter the email address you used to register and your registration confirmation number, then click log in.
If you do not know your confirmation number, click forgot your confirmation number? and your confirmation number will be immediately emailed to you.
- On the next page, select print invoice/receipt.
If you need additional assistance, please contact ICI’s Conference Division.
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11. Can I be placed on a mailing list to receive updates for this conference?
Yes. Please contact ICI’s Conference Division, sending your name, company name, and preferred email address.
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12. How do I complete my payment with check?
Registration with check payment is available online. For payment, select check as your payment method.
By Mail:
Investment Company Institute
P.O. Box 23543
New York, NY 10087-3543Check or money order payments are due five days before the start of the conference. If payment is not received before the start of the conference, your registration will be cancelled.
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13. How can I make a hotel reservation?
This conference does not have an official hotel block. However, you can find several hotels near Convene on the hotel page.
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14. Is parking available at the conference venue?
Limited parking is available near 117 W 46th Street.
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15. Which airports, subway stations, and train stations are near the conference venue?
For more information on nearby airports and train stations, please visit the 117 W 46th Street map and directions page.
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16. How can I edit my session selections?
- Go to the 2023 Closed-End Fund website and select already registered.
- On the next page, enter the email address you used to register and your registration confirmation number, then click log in.
If you do not know your confirmation number, click forgot your confirmation number? and your confirmation number will be immediately emailed to you.
- On the next page, click modify registration. You will be able to unregister from sessions or change your current selections.
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17. I am attending the conference and have dietary restrictions or other special needs. How do I let the conference organizer know?
Please provide any dietary restrictions or special needs during your conference registration. If you would like to modify this information, simply click modify registration on your registration confirmation email to access and edit your information. Please note that dietary requests need to be made at least 10 days prior to your arrival.
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18. Are CLE and CPE credits available?
- Please be sure to sign in and sign out when you enter and exit each conference session. Self-scan kiosks will be available outside the meeting room. Information collected by this process is used by ICI and will not be shared with any other organization for any purpose other than state-required audits.
CPE certificates will be emailed to you four to six weeks after the conference. CLE certificates of attendance will be sent via mail/email after state approval(s) are received, which could take up to four months.
- For more information, please visit our CLE/CPE page.
CLE/CPE credit is not available for sessions viewed on-demand.
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19. Does this conference offer sponsorship opportunities?
Yes. Registration for sponsorship opportunities is now open, and opportunities are available, on a first-come, first-served basis. To view a list of current available opportunities, costs, and benefits, visit our sponsorship page.
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20. How can I suggest a speaker for this conference?
If you have suggestions for conference speakers, please contact ICI’s Conference Division, including the speaker’s biography with your request.
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21. What is the conference dress code?
The conference dress code is business casual.
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22. Is conference Wi-Fi available onsite?
Yes, free Wi-Fi is available to attendees in all ICI meeting spaces. The network name and password will be available onsite.
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23. Is there a mobile app for the conference?
Yes. The mobile app will enable you to view a wide variety of information about the conference, including general logistics, speaker information, schedule details, and session presentations. It also will enable you to pose questions electronically directly to session moderators, view and download conference materials, and take notes during the sessions. More information about how to download and access the mobile app will be available approximately one week before the conference.
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24. How can I access the attendee list?
You may view the conference attendee list before the conference by accessing your registration online.
- Go to the 2023 Closed-End Fund website and select already registered.
- On the next page, enter the email address you used to register and your registration confirmation number, then click log in.
If you do not know your confirmation number, click forgot your confirmation number? and your confirmation number will be immediately emailed to you.
- On the next page, scroll down to the attendee list.
- You may sort the list alphabetically by last name or by company by clicking the column title.
If you need additional assistance, please contact ICI’s Conference Division.
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25. How can I access the conference materials?
All materials are available for you to review and, if you choose, download approximately one week before the conference on the mobile app.
If you have any questions, please contact ICI’s Conference Division at 202-326-5968 or conferences@ici.org.
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26. Will the conference be available on demand?
On-demand viewing will be available after the conference for those unable to attend in person or for those who want to review any of the sessions. On-demand viewing will be free to registered conference attendees. If you were not able to attend in person, you may register for on-demand viewing for $195. CLE/CPE credit is not available for sessions viewed on demand; and all on-demand registrations are nonrefundable. Only select sessions will be available for on-demand viewing beginning November 23 through February 10.