Event Overview

FAQs

Registration

 

1. What is the registration cancellation policy?

Cancellations received by May 27 are subject to a $250 administrative fee. After May 27, we regret that no registration fees can be refunded. For health-related cancellations, please contact us at conferences@ici.org. If you cannot attend, a colleague may attend in your place at no additional cost. Cancellations and substitutions can be made online through your registration confirmation (see FAQs 3 and 4 below for more information).  

2. Is there a deadline to register for the conference?

No. Online and onsite registrations will remain open through the conference. 

3. How do I cancel my registration?

To cancel your registration for a refund (minus a $250 administration fee):

1. Go to the 2026 ETF Conference website and select already registered. 

2. On the next page, enter the email address you used to register and your registration confirmation number, then click log in. If you do not know your confirmation number, click forgot your confirmation number? and your confirmation number will be immediately emailed to you. 

3. On the next page, select cancel registration.  

If you need additional assistance, please contact ICI Conference Division.

4. I am unable to attend and would like to send a colleague in my place. How can I transfer my registration to a colleague?

1. Go to the 2026 ETF Conference page and select already registered. 

2. On the next page, enter the email address you used to register and your registration confirmation number, then click log in. If you do not know your confirmation number, click forgot your confirmation number? and your confirmation number will be immediately emailed to you. 

3. On the next page, click transfer registration. 

4. Enter the required fields for the person substituting for you. Click next. 

5. A pop-up box will appear. Confirm that the substitute’s information is correct and click confirm. 

6. Click modify registration to update the personal information such as title, company, sponsorship email opt-in, etc. 

7. A confirmation email will be sent to the substitute.  

If you need additional assistance, please contact ICI's Conference Division.

5. How do I determine if I am eligible to register at the ICI member registration rate?

The “registration type” on your attendee registration should reflect your firm’s membership status at the Investment Company Institute.

ICI member firms consist of SEC-registered fund companies, their investment advisers, and principal underwriters, who purchase and distribute fund shares directly or through financial intermediaries. Employees of ICI member firms should always choose the member rate.

Law firms and accounting firms are not eligible for ICI membership.

If you are uncertain of your firm’s membership status, please check the membership listing to avoid any possible invoices and registration cancellations. If you select an incorrect registration type, a payment adjustment may be necessary. ICI will contact you within 30 days after the event to make the adjustment.

6. Is this conference open to the media? 

Select sessions will be open to members of the media and will be noted as such in the program. Media registration is available here. Please contact media@ici.org with any questions. 

7. Can I get a receipt for my registration payment? 

Yes. Your confirmation email contains the financial record of your conference registration payment. If you misplaced your confirmation email or need another copy, please follow these steps: 

1. Go to the 2026 ETF Conference website and select already registered. 

2. On the next page, enter the email address you used to register and your registration confirmation number, then click log in. If you do not know your confirmation number, click forgot your confirmation number? and your confirmation number will be immediately emailed to you. 

3. On the next page, select print invoice/receipt. 

If you need additional assistance, please contact ICI Conference Division.  

8. Can I be placed on a mailing list to receive updates for this conference?

Yes. Please contact ICI Conference Division, sending your name, company name, and preferred email address.

9. How do I complete my payment by check?

Registration with check payment is available online. For payment, select check as your payment method. 

Make checks payable to the Investment Company Institute.

By Mail:
Investment Company Institute 
P.O. Box 23543 
New York, NY 10087-3543

By Overnight Service:
JPMorgan Chase – Lockbox Processing
Attn: Investment Company Institute & 23543
4 Chase Metrotech Center
7th floor East
Brooklyn, NY 11245

Check or money order payments are due five days before the start of the conference. If payment is not received before the start of the conference, your registration will be cancelled.

10. Can I bring a guest to the conference?

No, guest registration is not available.

Hotel

11. How can I make a hotel reservation?

Hotel reservations can be made here. Please visit the hotel page for more information.

12. Is parking available at the conference venue? 

Yes. For more information on hotel parking, please visit the Renaissance Nashville Hotel website. 

13. Which airports, subway stations, and train stations are near the conference venue?

There are various airports within a two-hour drive of the hotel. For information on all nearby airports and transportation, please visit the Renaissance Nashville Hotel website.

Logistics

14. How can I edit my session selections?

1. Go to the 2026 ETF Conference Attendee Hub page. 

2. Enter your first name, last name and email address.  

You will receive a verification code to your email and mobile number on file, if provided.   

3. On the homepage, click the Build my schedule button. Add a session to your schedule by using the Add button.  

All general sessions will already be included in your schedule. 

15. I am attending the conference and have dietary restrictions or other special needs. How do I let the conference organizer know?

Please provide any dietary restrictions or special needs during your conference registration. If you would like to modify this information, simply click modify registration on your registration confirmation email to access and edit your information. Please note that dietary requests need to be made at least 10 days prior to your arrival.

16. How do I receive information about sponsor and affiliate events?

Please opt in to share your email address to sponsors and affiliate groups during your conference registration. If you would like to modify this information, you will need to update your information online. 

1. Go to the 2026 ETF Conference website and select already registered. 

2. On the next page, enter the email address you used to register and your registration confirmation number, then click log in. If you do not know your confirmation number, click forgot your confirmation number? and your confirmation number will be immediately emailed to you. 

3. On the next page, click modify registration. You will be able to update your preference under email address opt in.  

17. Are CLE and CPE credits available?

ICI uses an online portal to track attendance and report CPE and CLE credit. More information on the procedures will be provided in advance of the conference. To be eligible for both CLE and CPE credit, you must attend the conference in person.   

CPE certificates will be emailed to you four to six weeks after the conference. CLE certificates of attendance will be sent via mail/email after state approval(s) are received, which could take up to six months.   

CLE/CPE credit is not available for sessions viewed on demand. 

For more information, please visit our CLE/CPE page. 

18. Does this conference offer sponsorship opportunities?

Yes. Registration for sponsorship opportunities is now open, and opportunities are available, on a first-come, first-served basis. To view a list of current available opportunities, costs, and benefits, visit our sponsorship page.  

19. How can I suggest a speaker for this conference?

If you have suggestions for conference speakers, please contact ICI’s Conference Division including the speaker’s biography with your request. 

20. What is the conference dress code?

The conference dress code is business casual.

21. Is conference Wi-Fi available onsite?

Yes, free Wi-Fi is available to attendees in all ICI meeting spaces. The network name and password will be available onsite. 

22. Is there a mobile app for the conference?

Yes. The mobile app will enable you to view general logistics, speaker information, schedule details, and session presentations. It also will enable you to pose questions directly to session moderators and view and download conference materials. More information about how to download and access the mobile app will be available before the conference.

23. How can I access the attendee list?

Registered attendees may view the conference attendee list before the conference by accessing Attendee Hub. 

1. Go to the 2026 ETF Conference Attendee Hub page. 

2. Enter your first name, last name and email address.  

You will receive a verification code to your email and mobile number on file, if provided.   

3. On the next page, select Attendees from the top menu.  

24. How can I access the conference materials?

All materials are available for you to review and, if you choose, download from the mobile app during the conference. 

1. Go to the 2026 ETF Conference Attendee Hub page. 

2. Enter your first name, last name and email address.  

You will receive a verification code to your email and mobile number on file, if provided.   

3. On the next page, select “My Schedule”  and select the session you would like to view materials for.  

4. If materials are available, they will show on the right side of the screen. 

If you have any questions, please contact ICI Conference Division at 202-326-5968 or conferences@ici.org.  

25. I received a text message regarding the 2026 Investment Management Conference. Is this a legitimate communication?

Yes, ICI will use a third-party partner, 42Chat, to send event communications via text message from our virtual concierge, FIN, using the mobile number provided during registration. Click here for 42Chat’s privacy policy.

If you no longer wish to receive notifications, you may reply stop or opt-out via text message or sending an email stating your request to conferences@ici.org.